MYSTERY SHOPPER SERVICE
Our mystery shoppers provide an insight into your day-to-day operations. These shoppers provide a professional report on their customer experience at your hotel or restaurant. Video is available in specific regions of the United States.
1/ For our photographic services, we compile a profile for your property based on your property's assets along with the local attractions and events that bring people to your area.
2/ Our mystery shoppers operate within in controlled guidelines to deliver a detailed report on all aspects of your operation, including staff engagement, dining quality, cleanliness, room accommodations and more.
3/ A video shop is a combination of videos that slow the shopper's experience with your staff and the property's condition at the time of their shop.
MOBILE PROXIMITY MARKETING
Through the use of iBeacons you can reach out to capture the presence of mobile devices within a controlled distance. TMD helps implement and manage these mobile apps and analytic services. Proximity marketing enables the capture the trends of your onsite visitors and guests for better target marketing. It also enables instant text messaging to the mobile devices within range to provide special offers, invitations, videos and more.
Integrates games for guests with your Proximity Marketing! Engage your guests to win on-site awards and incentives.
Give us a call and let's discuss how we can help!
TMD and our professional partners provide photographic and video services that will deliver the image and guest perception you need to present the full value and benefits of your property and services online and to convert more visitors to guests. Below are a few examples of the best way to present your hotel whether a luxury resort or a B&B, your online images are what will attract more guests.